Content Types Explained
From Getting Results | The Book
Here is a summary of the content types in the Knowledge Base:
- Articles - Articles explain, expand, or elaborate on topics (e.g. how things work, design intentions, usage scenarios).
- Cheat Sheets - Cheat Sheets present reference information as a quick view.
- Checklists - Checklists present a simple list of checks to perform ("what to check for")
- Guidelines - Guidelines present the “what to do”, “why”, and “how”.
- How Tos - How Tos are steps to execute an end to end task.
- Scenarios and Solutions - Scenarios and Solutions are mini problem and solution pairs organized around common scenarios.
- Templates - Templates give precise instructions. They show an example of what good looks like inline where possible.
- Visuals - Visuals are figures and illustrations used throughout Getting Results.
You can read an explanation of the content types used in this knowledge base.
